Who is Liable?
When making a personal injuries claim it is important to determine who is liable for the cause of the accident. Following an accident in a public place, it is usually the occupier or owner of the premises who is responsible as a result of a breach of their duty of care or negligent behaviour. They have a duty to provide a reasonably safe place for all customers and visitors. The Occupiers’ Liability Act 1995 states that an occupier of premises owes a reasonable level of duty of care to any visitors on their land. This means that they should have a regard for their health and safety at all times and ensure that they do not sustain injuries while on the premises. Unless it can be shown that they took reasonable steps to prevent an accident then it is likely that they will be found liable for injuries sustained. If an employee has acted in a negligent manner which caused an accident then their employer may be seen as liable. This will be determined based on the cause of their negligent behaviour.
It is not always the owner of the petrol station who is responsible for accidents. In some cases, it can be other customers who have failed to show a reasonable duty of care to those around them. They may have spilt fuel while filling their vehicle and did not report this or do anything to prevent an accident. As petrol station forecourts are generally a busy environment it is important that both employees and customers show a reasonable level of care for others. Failing to do so can result in an accident occurring or injuries being sustained.
Accident at Work*
If you have sustained an injury following an accident at work in a petrol station if your employer acted negligence they may be deemed liable for the accident. They have a duty of care to their employees to ensure that their health and safety is a priority while they are at work. Before undertaking a job an employer should be made aware of potential risk or hazards associated with the work they will be carrying out. This can reduce the chance of an accident occurring as they will know what practices and procedures should be followed. An employee should also ensure that they co-operate with regulations in place as they also have a duty of care to ensure that they do not act in a negligent manner.
Common Injuries
Injuries sustained in petrol station forecourt accident claims include:
Causes
Slip and Fall on Fuel Spillages
One of the most common causes of forecourt slip accidents is fuel spillages. This can create a very slippery surface which can lead to various injuries being sustained. This usually occurs as a result of lack of training of employees as they may fail to act quick enough to clean up the spill. If it cannot be cleaned up in a timely manner there should be warning signs in place to make people aware of the potential hazard. This can greatly reduce the chance of an accident occurring.
Uneven Road Surface
An uneven road surface can lead to trip and fall accidents as it may be difficult to prevent these accidents. Potholes in the forecourt of the petrol station would be a common cause of this as people are likely to trip over them. The owner of the petrol station has a responsibility to ensure that they maintain the area of the forecourt to ensure that there are no potential hazards.
Weather Conditions
Poor and cold weather conditions can lead to the forecourt area becoming slippery as a result of ice. This can cause people to slip and sustain various injuries. There should be practices and procedures in place to deal with this situation when it occurs.
What do I do if I'm involved in a petrol station forecourt slip accident?
Following an accident in a petrol station forecourt, there are a number of steps you should follow:
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Seek medical attention
Your health is your wealth and should be your first priority. Immediately after an accident, take a second to assess yourself to determine if you have any injuries. Then check if anybody else involved in the accident needs medical attention. If anybody has sustained a serious injury, ensure that you contact an ambulance to attend the scene.
You must remember that minor injuries where you ‘feel fine’ could progress to a more serious injury in the future. In this case, it is always better to be safe than sorry and advisable that you go to your nearest accident and emergency (A&E) or local GP to be checked out.
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Report the accident
It is important that you report the accident to management. You may be required to assist to fill in an accident form. This is to provide them details of how the accident occurred and details of the injury. You should also request that they preserve any CCTV footage.
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Identify any witnesses
Collect contact details of any witnesses to the accident – their names and contact information.
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Document the incident
It is important that you collect all the relevant information in connection with your accident:
- How the accident happened, time and date of the accident.
- Details of any witnesses to the accident (Including staff and other customers); their names, contact information.
- If there are any CCTV recordings of the accident.
- Take pictures from different angles of where the accident happened and what caused you to slip, trip or fall.
- Take pictures of any injuries you suffered, this will help your solicitor to understand how the accident happened.
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Speak to a personal injury solicitor
If you are considering moving forward with a claim for any personal injuries sustained, it is advisable that you speak with a public place accident claims solicitor as soon as possible. If you are proceeding with a claim, the first step will be submitting your claim to the Injuries Board for assessment. A solicitor can help you prepare your application to the Injuries Board and ensure that you follow the process in the correct format, meaning that you can move forward with your claim quickly without unnecessary delays.
It is important to remember to keep copies of any expenses that you have incurred as a result of the accident. It is also imperative to retain copies of medical reports or incident report forms where possible as you will need them when making a claim.